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Frequently Asked Questions
 
Frequently Asked Questions
Listing FAQ's: Searching FAQ's:
How is my account information used? 

Your account information is used for our records only. Your account information is seperate from any information required on your rental listing. We respect your privacy and do not sell or share your information. [top]

When I try to login nothing happens. Why? 

If you have a personal firewall running on your computer such as "Zone Alarm" or "Norton Internet Security" you will have difficulties logging in and navigating our website if it is not configured correctly. The easiest method is to disable your firewall for the duration of your visit to our site, but be sure to reactivate it once you have placed your listing. You can also add our website into your "safe zone". Also, please deactivate any pop-up blockers and make sure JAVA is enabled. [top]

How do I add photos to my listing? 

Login with your user name and password and click 'Pictures' on the management tools menu. Then browse your hard drive for the file you wish to upload. Our site will only display .gif or .jpg formats. Unlimited photos can be added to your listing for free to enhance your listings and give it higher placement in the search results. [top]

Help! I can't remember my username and password. 

If you signed up with a valid email address, then click 'Member Login' on the home page to retrieve your username and password. Email addresses are case sensitive, so be sure to type it in the same way you did upon signup. If you do not have an email address, contact us to retrieve your information. [top]

The website says I have a duplicate account. Why? 

If you have listed with any of our networked sites previously you are already in the database. Please login with your previous username and password. [top]

How do I edit my listing once it's online? 

You can not edit your listing once it has been placed online. To modify your ad you must delist it, make changes, and relist it. [top]

Who will see my listing? 

Because your listing in online 24/7, a wider audience will see your listing vs traditional means of advertising. Anyone looking for roommates can view your rental listing online. [top]

How much is it to list my profile? 

Listing your profile on the BCIT Roommate Finder website is totally free.[top]

Is BCIT Roommate Finder free to search? 

Yes. BCIT Roommate Finder is always FREE to search. We can be searched from any Internet connection at any time. [top]

How do I search? 

Begin your search by clicking 'Search Profiles' on the left menu. From there select the parameters you wish to search. [top]